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I can't pick up my hold in time - what can I do to get my item?

1973 views   |   3   2   |   Last updated on Jun 09, 2021    Holds pickup


Please contact us via phone, email, or chat, and we are happy to help extend the hold time (if possible), cancel your request, or make a new hold!

As of August 1, 2019, the Arlington Public Library no longer charges a reshelving fee. If you cannot pick up your hold on time, you will not be charged.

Did you know that you can cancel or suspend your holds by logging into your account and clicking on your Requests? This is very handy when you know you are going to be out of town. Just suspend your hold and then reinstate it when you get back. You will not lose your place on the holds list!