Ask Us!

Find answers to your questions in our searchable FAQ.

I can't pick up my hold in time - what can I do to avoid the 25 cents fee?

1070 views   |   3   2   |   Last updated on Jul 31, 2015    Holds pickup


Please contact us via phone, email or chat and we are happy to help extend the hold time or cancel it!

Did you know that you can cancel or suspend your holds by logging into your account and clicking on your Requests? This is very handy when you know you are going to be out of town. Just suspend your hold and then reinstate it when you get back. You won't lose your place in the holds list!