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Find answers to your questions in our searchable FAQ.

How do I get a library card?

4438 views   |   4   3   |   Last updated on Jul 30, 2015    Library card

An Arlington Public Library card is free. Information on acquiring a library card can be found here - ... read more

Does the library have eBooks?

1817 views   |   3   3   |   Last updated on Aug 13, 2018    eBooks Tumblebooks OneClick Overdrive Zinio

The library offers eBooks, downloadable audiobooks and digital magazines through our partnerships with Overdrive, Ebrary, and RBdigital. You can find direct links to this content by searching by author or title through our online catalog records or explore this content here - The only requirement is to have a library card in good standing and access to a compu... read more

How do I renew my library card?

1755 views   |   3   5   |   Last updated on Aug 13, 2018    Library card Renew your library card

Library cards must be renewed every two years in person. You may do this at any branch by presenting a government-issued ID that has a photo, recent proof of your current address, and paying any balance owed in full. You can find more account information here ... read more

Can I renew my books online?

1462 views   |   3   4   |   Last updated on Aug 13, 2018    Automatic renewal Renew materials

Yes! You can absolutely renew your books online using our website. You can renew items up to 3 times - you will not be able to renew if another person has placed a hold on the title. 1) Go to 2) Click on 'Help' in the Menu and go to 'My Account.' 3) Enter in your library barcode and pin/password. 4) After you're logged in, on the right hand side of the webpage, click on 'I... read more

Do I have to have a library card to use the computer?

1461 views   |   4   1   |   Last updated on Aug 13, 2018    Public computer Library card

If you do not qualify to get a library card you can use our computers by purchasing a public computer user only card for $25/year or by purchasing a public computer guest pass for $1/session. ... read more

What are the libraries overdue charges?

1326 views   |   2   2   |   Last updated on Aug 13, 2018    Fines and fees Damaged items Overdue charges

You will never be fined for checking out digital books! All of our other overdue charges are  .25 cents a day. For more information, including fines for damaged or lost items click here - ... read more

Do you have copy machines or a scanner?

1255 views   |   1   0   |   Last updated on Aug 13, 2018   

All Arlington Public Libraries have black-and-white copy machines for public use. It costs $0.10 a page. Making color copies is not an option at any location. The George W. Hawkes Downtown Library's copy machines can also scan to email. The East Arlington Branch has a scanner available for use.   ... read more

Does the library have free Wi-Fi?

1126 views   |   1   3   |   Last updated on Jul 30, 2015    Wi-Fi

Yes, you can use the library Wi-Fi from any of our library locations. The following information may assist you with connecting: Network Name or (SSID): LIB_ONLINE Network Mode: Infrastructure IP or Network Settings: DHCP enabled or Obtain an IP address automatically WEP: Disabled DNS: Obtain DNS address automatically Gateway: No default gateway set—your card should detect it automatically ... read more

How do I request that the library purchase a new book?

1104 views   |   2   5   |   Last updated on Aug 13, 2018    Request Suggestion Purchase

We love to hear your suggestions! Please fill out this form - and the request will go to our Collection Development team. ... read more

How do I find out what my password is to log into my account?

1045 views   |   1   2   |   Last updated on Aug 13, 2018    Password

If you have an email attached to your account and know your library barcode, you can reset your password online. Otherwise, please come to one of our locations with your photo ID to reset it. ... read more

How do I request that you get something from another library if you don't have it?

971 views   |   2   1   |   Last updated on Aug 13, 2018    Inter-library loan Request

Our Inter-library loan program can search a multi-state area for a title that you are interested in. There is a $2.00 fee for this services and a form that needs to be filled out. Items that cannot be requested are digital materials and materials less than 6 months old. For more information -   ... read more

What is auto-renewal?

900 views   |   1   0   |   Last updated on Nov 02, 2015   

We are making it easier for you to get your items back on time with auto renewal! Your items will renew automatically before they are overdue with certain limitations. Conditions that would prevent automatic renewals include: if the item has a waiting list; if the item has already been given the maximum amount of renewals; you’ve exceeded the material type loan limit (Mansfield and Kennedale item... read more

How do I pay fines online?

874 views   |   0   4   |   Last updated on Jul 30, 2015    Fines and fees Pay online

How to Pay Fines Online Log into your library account. Click Fines & Fees on the left hand side. Select the fines and fees to be paid. Click "Pay Fines Now" icon. Enter your credit card information and submit payment. You will receive confirmation on screen and by email. ... read more

How do I volunteer at the library?

863 views   |   5   1   |   Last updated on Jul 30, 2015    Volunteer Community service

The library has lots of opportunities for you to make a difference volunteering! To get started visit this page and fill out our application - We only accept community service volunteers through the Arlington Municipal Teen Court program. We are unable to accept or authorize any other court ordered community service volunteers at this time ... read more

I can't pick up my hold in time - what can I do to avoid the 25 cents fee?

849 views   |   2   2   |   Last updated on Jul 31, 2015    Holds pickup

Please contact us via phone, email or chat and we are happy to help extend the hold time or cancel it! Did you know that you can cancel or suspend your holds by logging into your account and clicking on your Requests? This is very handy when you know you are going to be out of town. Just suspend your hold and then reinstate it when you get back. You won't l... read more

I've lost my library card number - can you send it to me?

831 views   |   1   3   |   Last updated on Oct 27, 2015    Lost library card

For security reasons, the library will need to cancel your old card and issue a new one. Please visit any library branch and present a government-issued ID that has a photo and recent proof of your current address. There is a $1 fee for a replacement card. ... read more

What computer classes do you offer?

814 views   |   1   3   |   Last updated on Aug 13, 2018    Computer classes

The Arlington Public Library offers a number of computer classes at our Downtown location. You can register for classes online or by calling 817-459-6900. If the classes are full or at a time when you can't attend we offer many other ways to learn online. There is more information here - ... read more

I've lost a book and need to know what to do.

789 views   |   2   1   |   Last updated on Oct 27, 2015    Donate Lost book

We recommend you renew the book for up to 3 renewals if you think there is a chance it will turn up. If the item is lost, there will be a charge for the item's replacement fee in addition to a $5 processing charge. You can contact us for the exact cost - You also have the option of replacing the lost item with a brand new copy as long as the ISBN number ma... read more

How do I register to vote?

732 views   |   2   2   |   Last updated on Jul 30, 2015    Register to vote Library card

Texas residents can find information on registering to vote here: ... read more

Do you have classes where I can study to earn my GED?

724 views   |   1   4   |   Last updated on Aug 13, 2018    GED Literacy

The Arlington Public Library provides GED classes through its literacy program, Arlington Reads. Our volunteers teach classes and tutor in various subjects. Students receive an account with an online GED program to study from any computer with internet access. There is a $25 yearly fee. Click here for more information on the GED and Literacy classes - read more

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